Privacy Policy

Effective Date: [05/03/2025]

At Tradie Quote, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

1. What Information We Collect

We may collect the following types of personal information:

• Users (Homeowners/Clients):

  • Name, email, and phone number

  • Suburb or postcode

  • Service request details

  • IP address and device/browser details

• Tradies (Service Providers):

  • Business name, contact person

  • Email, phone, ABN, and license numbers

  • Services offered and service areas

  • Reviews, ratings, and quote history

2. How We Collect Your Information

We collect information through:

• Account registrations and profile setups

• Quote request forms

• Contact and feedback forms

• Cookies, analytics tools, and log files

• Phone calls, chats, or emails with our support team

3. How We Use Your Information

We use your personal information to:

• Connect users with appropriate tradies

• Send service or quote-related communications

• Manage accounts and transactions

• Improve our website, services, and user experience

• Comply with legal obligations

4. Disclosure of Information

We may share your information with:

• Registered tradies to fulfill your service requests

• Third-party service providers for hosting, analytics, and payment processing

• Government agencies or regulators when required by law

• Other parties with your explicit consent

We do not sell or rent your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Enhance site functionality and user experience

• Analyze traffic and usage trends

• Enable remarketing and targeted advertising

You can disable cookies in your browser settings, but this may affect site functionality.

6. Security of Your Information

We use secure servers, encryption, and regular security monitoring to protect your personal information from unauthorized access or disclosure. However, no system can guarantee 100% security.

7. Access and Correction

You may access or update your personal information by logging into your account or contacting us. We will respond to access or correction requests in accordance with Australian privacy law.

8. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

9. Children’s Privacy

Our platform is not intended for use by children under 16 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.

11. Contact Us

If you have questions or complaints about this Privacy Policy, contact:

Tradie Quote
Email: [info@tradiequote.com.au]